COME AND JOIN US!
Lead Intelligence (LI) is growing! LI is a comprehensive customer acquisition and marketing intelligence platform and we are seeking a talented and experienced technically driven professional who is enthusiastic, has a keen eye for detail and has a passion for cutting-edge web solutions, data and digital.
In this role, you will work within a team that specialises in designing and deploying digital projects &/or campaigns (underpinned by our proprietary technology) for the purpose of enhancing and improving clients' cross-device lead and customer generation campaigns. You will be responsible for building and maintaining key relationships with current and prospective clients, delivering fantastic end-to-end digital projects and experiences. Additionally, you’ll be working within a collaborative environment, offering you guidance, training and support.
We take pride in our technology, technical prowess, and exceptional delivery, enabling us to achieve 100% client retention for over four years and establish ourselves as a reliable and integral partner for our client's strategic success. The position presents an exciting opportunity for the right candidate to showcase their skills and contribute to the business and team's continued success.
THE ROLE
- Contribute to the optimisation of projects and campaign initiatives by assisting LI licence holders and internal stakeholders (clients) from initial setup through execution and beyond.
- A client-support role that requires significant written and verbal communication to end users.
- Directly engage with clients, predominantly large consumer brands or agencies, to oversee relationships, offer strategic recommendations, and establish shared priorities.
- Offer technical and support expertise to identify operational or campaign issues and contribute to their resolution. Additionally, validate delivered functionality against established specifications or requirements.
- Assisting LI clients through the formulation and delivery of technical and campaign suggestions.
- Efficiently optimise existing campaigns and develop new ones in accordance with client goals, all while cultivating and nurturing long-term client relationships.
- Offer daily technical guidance and support, working in close collaboration with the team to rapidly devise technical solutions for our client's marketing and advertising campaigns. Sample tasks involve integrating third-party data into our platform to enhance marketing optimisation and analysis capabilities, working with client and design teams to develop and build marketing funnel and campaign assets such as responsive microsites, emails, and tailored on-site messaging, connecting and integrating external CRM, data and ad platforms, advise and set validation controls, test tracking and build clear and insightful reports and dashboards.
- Engage with the development team to pinpoint technical and operational remedies for advancing the platform's functionalities.
- Ensure the accuracy of campaign and marketing reports, supervise meticulous campaign trafficking, and continuously improve client metrics, including ROAS.
- Set up and provide training meetings to educate clients on the platform’s features and communicate how our technology addresses their business requirements.
- Actively seek new technological and marketing/ad platform trends and contribute to the team by suggesting innovative ideas.
- Work effectively under pressure and against deadlines at times.
- Aspire to offer supplementary value beyond the role by actively enhancing the team environment, promoting collaboration among peers, creating insightful case studies or guides, participating in new product beta testing, and effectively communicating feedback to our product team.
YOUR PROFILE
- A hands-on internet technologist, passionate about web technology with a good understanding of digital advertising and related technologies.
- Experience working in a technical, operational or customer-facing environment.
- Skilled at communicating with individuals of varying technical backgrounds, while also being a confident provider of technical support and advice.
- Superb organisational and time management skills - proficient in prioritisation and meeting deadlines - exhibits a self-motivated and proactive work approach.
- Ability to communicate with technical and non-technical people with ease.
- Enthusiastic troubleshooter and constructive team collaborator.
- Advantageous if have experience with cloud-based marketing and advertising platforms, such as, Google Ads, Meta Ads, Outbrain, Taboola, DevOps &/or campaign operations experience, advanced Excel, coding skills, advertising platforms & advertisement tracking tags, and data and analytics experience.
- Advanced quantitative analysis, solid business acumen and problem-solving.
- Degree in a technical subject, for example, Computer Science, Engineering, IT or Mathematics. At least good experience/knowledge of SQL, HTML, CSS, Javascript, Photoshop and Google Tag Manager. Java would be an additional noticeable advantage.
- Having more than 2 years of experience in an IT and/or technology company or department is preferred, and possessing any background or qualifications related to digital marketing and AdTech would be highly beneficial.
- Positive, committed team member with a challenger mentality and strong personal ambitions.
- Detail-oriented and deadline-driven, we take pride in delivering quality work.
- Able to work both independently and as part of a team.
APPLY TODAY
Please send your CV and a cover letter to us at
jobs@magnetisegroup.com.
This is an excellent opportunity to join an innovative company that’s continually redefining digital engagement and customer acquisition solutions. The next phase of your career with Lead Intelligence will be personally and financially rewarding.
ABOUT MAGNETISE GROUP
Magnetise Group owns three businesses that offer cutting-edge marketing technology and solutions empowers forward-thinking brands to achieve accelerated growth and unlock their full potential in the digital space. Our innovative solutions and expert insights enable businesses to stay ahead of the curve and succeed in today's competitive online landscape.
At our company, we are committed to creating a workplace that values diversity and inclusivity. Our vision is to build teams that bring together individuals with a wide range of backgrounds, perspectives, and life experiences. Our team's diverse strengths drive innovation, growth, and customer satisfaction.
Our company is composed of various divisions, which include:
- Magnetise Media
Magnetise Media is our specialised division that leverages the power of data, technology, and creativity to enhance marketing outcomes and acquire high-quality customers within our clients’ marketing budgets. Our expertise lies in driving leads and new customers through various marketing channels, such as paid search, paid social, native advertising, and affiliates. We employ our cutting-edge customer acquisition technology and extensive experience in performance marketing to provide our clients with data-driven marketing solutions that prioritise accountability, efficiency, and tangible outcomes.
- Magnetise Solutions (whose flagship product is Lead Intelligence)
Lead Intelligence (LI) is our comprehensive customer acquisition and marketing intelligence platform, designed for businesses that want to efficiently create, manage, and maximise cross-device lead and customer generation campaigns with exceptional ROI. Our powerful suite of tools enables businesses to make data-driven decisions and optimise their campaigns in real-time, resulting in more effective targeting and increased conversions across all channels. - Magnetise Choices
Magnetise Choices is an award-winning provider of websites that assist consumers in making crucial life decisions. Our websites are designed to connect high-intent customers with businesses that offer products and services aligned with their insurance needs and financial goals. With our innovative approach, we enable businesses to reach their target audience and help consumers find the best solutions for their needs, ultimately driving increased conversions and revenue.
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